Operations Scheduling & Data Admin Lead

FedEx Group; Olathe (KS); On-site; USD 34,000 - 48,000; Full time

Job summary

FedEx Group in Kansas is seeking an Administrative Specialist to support hub and station operations, including roster management for NGS systems (ERMA and MySchedule) and HR-related processes. The role serves as the frontline contact for customer inquiries and provides clerical support across departments.

The ideal candidate has at least four years of relevant experience, strong data-entry and Microsoft Office skills, and a detail-oriented, multitasking mindset.

Qualifications

• High School Diploma or GED required.
• Four (4) years customer service, clerical or related experience required.
• Proficiency with Microsoft Office and data-entry tasks.
• Strong communication and organizational skills.

Responsibilities

• Support Next Generation Staffing (NGS) systems, ERMA, and MySchedule in coordination with operations and MySchedule management.
• Print rosters from MySchedule and provide to management for daily operations.
• Generate and review data metrics and reports for management.
• Assist with HR processes including recruitment-related tasks and maintaining personnel files.
• Provide frontline customer service to address inquiries and issues.
• Maintain records and perform data entry in various systems.
• Support audit activities and data retrieval for reviews.
• Contribute to quality assurance, loss prevention, and linehaul tasks as needed.

Skills

Typing

Data entry

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

FedEx Group in Kansas is seeking an Administrative Specialist to support hub and station operations, including roster management for NGS systems (ERMA and MySchedule) and HR-related processes. The role serves as the frontline contact for customer inquiries and provides clerical support across departments.

The ideal candidate has at least four years of relevant experience, strong data-entry and Microsoft Office skills, and a detail-oriented, multitasking mindset.