Ops Scheduling & Data Admin (ERMA/MySchedule)

Federal Express Corporation; Olathe (KS); On-site; USD 22,000 - 33,000; Full time

Job summary

Federal Express Corporation seeks an administrative professional to support hub and station operations, focusing on Next Generation Staffing (NGS) systems, ERMA, and MySchedule. This role also handles clerical tasks, data entry, reporting, and frontline customer service.

The position includes coordinating recruitment-related activities, maintaining files, and generating regular reports for management. Strong communication and organizational skills are essential in a fast-paced environment.

Qualifications

• Four (4) years customer service, clerical or related experience.
• Proficient with Microsoft Office software and web-based applications.
• Able to type, file, answer phones, and manage multiple tasks with accuracy.

Responsibilities

• Responsible for the support, maintenance and roster management of NGS systems (ERMA, MySchedule) in collaboration with operations.
• Prints rosters from MySchedule and provides to management for daily operations.
• Filters, prints and prepares data metrics within reporting dashboards for management review.

Skills

Customer service

Data entry

Time management

Multi-tasking

Phone etiquette

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Web-based applications

Job description

Federal Express Corporation seeks an administrative professional to support hub and station operations, focusing on Next Generation Staffing (NGS) systems, ERMA, and MySchedule. This role also handles clerical tasks, data entry, reporting, and frontline customer service.

The position includes coordinating recruitment-related activities, maintaining files, and generating regular reports for management. Strong communication and organizational skills are essential in a fast-paced environment.