Hub Operations Admin: Customer Care & Data Specialist

FedEx Group; Rosemount (MN); On-site; USD 25,000 - 38,000; Full time

Job summary

FedEx Corporation is seeking a clerical and administrative support specialist for hub and station operations in Minnesota. You will handle data entry, reporting, customer inquiries, and audit support to help optimize delivery times.

The role requires strong clerical skills, proficient MS Office use, and excellent time management in a fast-paced environment with minimal travel. Location is Rosemount, MN, with day shift hours.

Qualifications

• General clerical duties including typing, filing, and handling telephony.
• Data entry accuracy and attention to detail for multiple systems.
• Customer service skills to respond to inquiries professionally.

Responsibilities

• Provides clerical support to management and operations (copying, filing, faxing, emailing, answering phones).
• Reviews and enters data in systems to support respective areas.
• Compiles data and generates regular and ad hoc reports for management.
• Serves as frontline customer service to resolve inquiries and issues.
• Supports audits by retrieving data and files for review.
• Ensures timely delivery and loss prevention through address verification and good condition of packages.

Skills

Clerical

Data Entry

Customer Service

Phone Etiquette

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Corporation is seeking a clerical and administrative support specialist for hub and station operations in Minnesota. You will handle data entry, reporting, customer inquiries, and audit support to help optimize delivery times.

The role requires strong clerical skills, proficient MS Office use, and excellent time management in a fast-paced environment with minimal travel. Location is Rosemount, MN, with day shift hours.