Resident Services Coordinator

Hirebridge; Lowell (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Maloney Properties in Lowell, MA is seeking a full-time Resident Services Coordinator to support families and seniors across a 520-unit portfolio. The role focuses on connecting residents with community-based resources and developing programming.

You will collaborate with the Engagement & Empowerment Program Manager for Coalition For A Better Acre, coordinate events, assist with voter registration, and promote Acre neighborhood meetings as needed. Hours are 9:00am–5:00pm, Monday to Friday.

Qualifications

• Experience in community outreach or tenant services preferred.
• Strong communication and teamwork skills.
• Ability to develop and facilitate programming for diverse populations.

Responsibilities

• Provide information on community resources to residents.
• Assist residents in accessing available services.
• Network and build partnerships with local and extended communities.
• Serve as the activities coordinator, planning and facilitating programming for various populations.
• Collaborate with the Engagement & Empowerment Program Manager for Coalition For A Better Acre.
• Plan large-scale community events, meetings, and workshops; assist with voter registration; promote Acre neighborhood meetings.

Skills

Community outreach

Tenant relations

Interpersonal skills

Event planning

Job description

Maloney Properties – Voted “Best Place to Work” by its employees for 11 years!

About Us

Established in 1981, Maloney Properties LLC is a successful real estate firm. Our services include property management, real estate development, hospitality management, sales/marketing, and construction management services. We manage more than 100 housing communities with more than 11,000 units throughout the New England area.

We attribute our success to the effective working partnerships we have created with both clients and staff. Maloney Properties has developed a unique culture and work environment that is a significant factor in our success and enables us to attract and retain the best talent and finest professionals in the industry. As a result, we have a high employee retention rate with an average employee tenure of more than 10 years.

We are a company with a human focus and feel passionately and genuinely that our employees are our greatest asset. We are dedicated to teamwork, staff development and training. We have created a community within our company; we set clear goals and work together to achieve them. Maloney Properties is an Equal Opportunity Employer.

Your Responsibilities

Maloney Properties is seeking candidates for a full-time Resident Services Coordinator (RSC) role for our residential portfolio in Lowell, MA. The portfolio consists of 520 units for families and the elderly. The work hours are 9:00am to 5:00pm, Monday to Friday with occasional evenings and weekends as needed. The RSC’s primary focus is to provide information on community-based resources and assist the resident population in accessing those resources. The RSC will network, collaborate, and build partnerships with the local and extended community to bring additional services and support to our residents. Additionally, the RSC will serve as the community’s activities coordinator, developing and facilitating various types of programming for a range of populations and needs.

This role will also work closely with the Engagement & Empowerment Program Manager for Coalition For A Better Acre and serve as a liaison on tenant relations, engagement, and empowerment. Responsibilities will include community outreach; assist with the planning of large scale community events, meetings, and workshops; assist with increasing voter registration; and promote and attend Acre neighborhood meetings.