Operations & Repair Service Coordinator

Acro Service Corporation; San Leandro (CA); On-site; USD 34,440 - 38,572; Part time

Job summary

A leading service company based in California seeks a detail-oriented Service Coordinator to enhance field operations. The ideal candidate will support repair activities and administrative tasks, ensuring efficient workflows. Required skills include strong customer service experience, knowledge of elevator operations, and proficiency in Microsoft Office. This contract position offers a work environment focused on collaboration in a high-volume setting, supporting various operational functions.

Qualifications

• 2+ years of customer service experience in a high call-volume, operations-heavy environment.
• Experience in elevator repair administration or mechanical service coordination is preferred.
• Strong communication skills (verbal and written).

Responsibilities

• Review, analyze, process, and document parts requests accurately.
• Support the Repair Superintendent with closing repairs and scheduling.
• Process non-billable repairs and manage repair payroll, including submissions.

Skills

Customer service experience

Knowledge of elevator parts

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Strong communication skills

Organizational skills

Tools

Oracle database

Job description

A leading service company based in California seeks a detail-oriented Service Coordinator to enhance field operations. The ideal candidate will support repair activities and administrative tasks, ensuring efficient workflows. Required skills include strong customer service experience, knowledge of elevator operations, and proficiency in Microsoft Office. This contract position offers a work environment focused on collaboration in a high-volume setting, supporting various operational functions.