Operations Project Manager – Vault & PSA Verified

Collectors; Santa Ana (CA); Hybrid; USD 121,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Vacation

Holiday pay

Employee discounts

Flexible hours

Job summary

Collectors, a leading creator of innovative technology for collectors, is seeking a Project Manager for the Marketplace / Monetization team to run the day-to-day operational engine behind PSA Verified and Vault as a Service. You’ll turn approved work into shipped product, maintain clean inventory records, and ensure timely production across multiple interdependent programs.

You’ll collaborate with Vault floor teams, Purchasing, Accounts Payable, Creative, Marketing and internal customers to keep

Qualifications

• 4+ years in operations, logistics, supply-chain, fulfillment, or e-commerce coordination with end-to-end ownership.
• Ability to juggle multiple parallel workstreams on deadline; organized, precise, and accountable for on-time shipping.
• Experience with partner-facing operational communication and revenue/GMV reporting across accounts; proficient with spreadsheets and procurement/AP systems.

Responsibilities

• Own the production pipeline for PSA Verified end to end: schedule and track series, keep delivery dates current, run weekly pipeline review, and create withdrawal and packing notes.
• Serve as the operations-point of contact for partners on both programs, tracking inventory flow and shipping updates; coordinate across Vault and internal teams to resolve issues.
• Manage packaging and supplies procurement: place vendor orders, submit PRs/POs, route invoices, and coordinate wire payments with AP.
• Support revenue reporting and billing across both programs: prepare per-order paperwork and monthly invoice tracker to close, collect GMV from partners, maintain reporting.
• Coordinate design approvals and marketing deliverables, moving box designs through Creative review and getting series checklists published on schedule.
• Be the first line on error handling: triage production, shipping, and inventory problems and escalate items with commercial implications.
• Keep trackers, pipelines, and reporting audit-clean; pull operational reporting for status updates.
• Identify opportunities for continuous process improvement, including working with tech teams.

Skills

Operations

Logistics

Supply chain

Multitasking

Education

High school diploma or equivalent

Tools

Google Sheets

Jira

Job description

Collectors, a leading creator of innovative technology for collectors, is seeking a Project Manager for the Marketplace / Monetization team to run the day-to-day operational engine behind PSA Verified and Vault as a Service. You’ll turn approved work into shipped product, maintain clean inventory records, and ensure timely production across multiple interdependent programs.

You’ll collaborate with Vault floor teams, Purchasing, Accounts Payable, Creative, Marketing and internal customers to keep