Project Manager, Verified Repacks

collectorsuniverse; Virginia; Hybrid; USD 90,000 - 120,000; Full time

Job summary

Collectors Universe is seeking a Project Manager to run the day-to-day operations for PSA Verified and Vault as a Service, turning approved work into shipped product. You will coordinate inventory, shipping updates, and billing while aligning with procurement, finance, and marketing teams.

Remote or hybrid candidates will be considered; onsite presence may be required in some cases. The role requires strong ownership, problem-solving, and a track record of delivering on time in a fast-paced

Qualifications

• 4+ years in operations, logistics, supply-chain, fulfillment, or e-commerce coordination.
• Demonstrated ability to juggle multiple parallel workstreams on deadline and keep shipments on time.

Responsibilities

• Own the production-and-fulfillment pipeline end-to-end for PSA Verified and Vault as a Service programs.
• Serve as the ops-point of contact for partners, tracking inventory flow, shipping updates, and statuses.
• Manage packaging and supplies procurement, vendor orders, and invoicing to avoid production delays.
• Support revenue reporting and billing, compile per-order paperwork and monthly invoice trackers, and follow up on overdue invoices.
• Coordinate design approvals and marketing deliverables, ensuring written approvals and on-schedule publishing.

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We're looking for a Project Manager to join our Marketplace / Monetization team to run the day-to-day operational engine behind two of our fastest-moving programs: PSA Verified, our branded graded-card repack product, and Vault as a Service (VaaS), our vaulting infrastructure for partners. You'll be the person who turns approved work into shipped product, clean inventory records, and accurate billing, keeping production, procurement, and reporting moving on a tight monthly cadence.

You'll work across the Vault floor, Purchasing, Accounts Payable, Creative, Marketing, and internal customer teams, and you'll be the operations-level point of contact for our partners, tracking inventory in and out, communicating shipping updates, and resolving the issues that come up in-flight. If you like owning execution, untangling problems, and being the reason things ship on time, this is your role.

You'll report to the Head of Strategic Initiatives, Marketplace. Remote or hybrid candidates will also be considered. We believe that there is significant value in in-person collaboration. If you live within a 1 hour commuting distance to one of our offices, you will be required to be onsite most of the time. This will be discussed further as part of the recruiting process.

What You'll Do:

• Own the production pipeline for PSA Verified end to end: schedule and track every series, keep delivery dates and outstanding items current, run the weekly pipeline review with Vault Operations, and create the withdrawals, packing notes, and order-prep documentation that drive each production run.
• Serve as the operations-level point of contact for partners on both programs, tracking inbound and outbound inventory flow, communicating shipping updates and processing statuses, and coordinating across the Vault and internal customer teams to resolve customer issues and work orders.
• Manage packaging and supplies procurement: place and track vendor orders, submit Purchase Requisitions and shepherd them to a PO, route invoices, and coordinate wire payments with Accounts Payable so no production run is held up on materials.
• Support revenue reporting and billing across both programs: prepare per-order billing paperwork and the monthly Verified invoice tracker to a hard month-close deadline, collect GMV from VaaS partners, maintain the reporting, and follow up on overdue invoices.
• Coordinate design approvals and marketing deliverables, moving box designs through Creative review to written approval before production and getting series checklists published on schedule.
• Be the first line on error handling: intake production, shipping, and inventory problems, triage them, drive them to resolution, and elevate anything with commercial or relationship implications to the Account Manager and Director.
• Keep the program's trackers, pipeline, and reporting accurate and audit-clean, and pull operational reporting to keep the team current on status.
• Identify and execute on key opportunities for continuous process improvement, including working with tech teams to execute.

Who You Are:

Required Qualifications:

• 4+ years in operations, logistics, supply-chain, fulfillment, or e-commerce coordination, including end-to-end ownership of a recurring operational cadence.
• Proven ability to juggle many parallel workstreams on deadline without dropping threads; you are organized, precise, and comfortable being the person accountable for things shipping on time.
• Comfort owning partner-faci