Operations & Process Improvement Analyst

Agheritage Farm Credit Svc; Little Rock (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

Agheritage Farm Credit Svc seeks an Operations Business Analyst to improve processes, systems, and teamwork across operations, lending, and technology. You will analyze workflows, document needs, and drive practical solutions that enhance efficiency, accuracy, and regulatory compliance.

The role emphasizes problem solving, project coordination, and change management to support better employee and customer experiences.

Qualifications

• Bachelor's degree in business, accounting, finance, computer science, or related field, or equivalent experience.
• Minimum three years of experience in business analysis, lending, or project management.
• Experience with business systems and process improvement is preferred.
• Knowledge of agricultural finance or regulated financial services environments preferred.

Responsibilities

• Analyze workflows, document business needs, and identify opportunities for improvement.
• Partner with operations, lending, and technology stakeholders to implement solutions.
• Coordinate resources, timelines, and risks for project initiatives.
• Support change management and training to adopt new processes and tools.

Skills

Business analysis

Requirements gathering

Project coordination

Change management

Stakeholder communication

Process improvement

Analytical thinking

Education

Bachelor's degree in business related field

3+ years experience in business analysis / lending / project management

Job description

Agheritage Farm Credit Svc seeks an Operations Business Analyst to improve processes, systems, and teamwork across operations, lending, and technology. You will analyze workflows, document needs, and drive practical solutions that enhance efficiency, accuracy, and regulatory compliance.

The role emphasizes problem solving, project coordination, and change management to support better employee and customer experiences.