Operations Business Analyst

Farm Credit Services; Little Rock (AR); On-site; USD 65,000 - 85,000; Full time

Job summary

Farm Credit Services is looking for an Operations Business Analyst in Little Rock, Arkansas. The role focuses on enhancing business processes, systems, and team collaboration. The ideal candidate will have a bachelor's degree and 3+ years in business analysis or project management.

Key responsibilities include analyzing workflows, coordinating change initiatives, and supporting operational efficiency. Strong analytical and communication skills are crucial, and knowledge of agricultural finance is preferred.

Qualifications

• 3+ years of experience in business analysis, project management, or lending.
• Proven ability to lead projects and manage stakeholders.
• Experience in process improvement and change management.

Responsibilities

• Analyze business processes and recommend solutions.
• Coordinate project resources, timelines, and risks.
• Facilitate the implementation of business solutions.

Skills

Business process analysis

Project management

Analytical skills

Communication skills

Education

Bachelor's degree in business or related field

Job description

The Operations Business Analyst plays a key role in improving how AgHeritage’s business processes, systems, and teams work together. This position partners with operations, lending, and technology stakeholders to analyze workflows, identify opportunities for improvement, and document business needs. It supports practical solutions that improve efficiency, accuracy, compliance, and the employee/customer experience. The role is well-suited for someone who enjoys solving problems, coordinating projects, supporting change, and helping teams adopt better processes and tools.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to analyze business processes, gather and validate business requirements, and recommend solutions that improve operational efficiency, effectiveness, and regulatory compliance.
• Ability to lead and support projects by coordinating resources, managing timelines and risks, and facilitating the implementation of business and technology solutions.
• Ability to build collaborative relationships with stakeholders and support organizational change through effective communication, training, and change management practices.
• Strong analytical, problem‑solving, organizational, project management, and communication skills, with the ability to manage multiple priorities and support informed decision‑making.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in business, accounting, finance, computer science, or a related field; or an equivalent combination of education and experience.
• Minimum three (3) years of experience in business analysis, lending, project management, or a related field.
• Experience with business systems, process improvement, cross‑functional project teams, and organizational change initiatives preferred.
• Knowledge of agricultural finance, lending, or regulated financial services environments preferred.
• Valid driver’s license required.