Operations Business Analyst

Agheritage Farm Credit Svc; Little Rock (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

Agheritage Farm Credit Svc seeks an Operations Business Analyst to improve processes, systems, and teamwork across operations, lending, and technology. You will analyze workflows, document needs, and drive practical solutions that enhance efficiency, accuracy, and regulatory compliance.

The role emphasizes problem solving, project coordination, and change management to support better employee and customer experiences.

Qualifications

• Bachelor's degree in business, accounting, finance, computer science, or related field, or equivalent experience.
• Minimum three years of experience in business analysis, lending, or project management.
• Experience with business systems and process improvement is preferred.
• Knowledge of agricultural finance or regulated financial services environments preferred.

Responsibilities

• Analyze workflows, document business needs, and identify opportunities for improvement.
• Partner with operations, lending, and technology stakeholders to implement solutions.
• Coordinate resources, timelines, and risks for project initiatives.
• Support change management and training to adopt new processes and tools.

Skills

Business analysis

Requirements gathering

Project coordination

Change management

Stakeholder communication

Process improvement

Analytical thinking

Education

Bachelor's degree in business related field

3+ years experience in business analysis / lending / project management

Job description

POSITION OVERVIEW:

The Operations Business Analyst plays a key role in improving how AgHeritage's business processes, systems, and teams work together. This position partners with operations, lending, and technology stakeholders to analyze workflows, identify opportunities for improvement, and document business needs. It supports practical solutions that improve efficiency, accuracy, compliance, and the employee/customer experience. The role is well-suited for someone who enjoys solving problems, coordinating projects, supporting change, and helping teams adopt better processes and tools.

DESIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to analyze business processes, gather and validate business requirements, and recommend solutions that improve operational efficiency, effectiveness, and regulatory compliance.
• Ability to lead and support projects by coordinating resources, managing timelines and risks, and facilitating the implementation of business and technology solutions.
• Ability to build collaborative relationships with stakeholders and support organizational change through effective communication, training, and change management practices.
• Strong analytical, problem-solving, organizational, project management, and communication skills, with the ability to manage multiple priorities and support informed decision-making.

EDUCATION AND EXPERIENCE:

• Bachelor's degree in business, accounting, finance, computer science, or a related field; or an equivalent combination of education and experience.
• Minimum three (3) years of experience in business analysis, lending, project management, or a related field.
• Experience with business systems, process improvement, cross-functional project teams, and organizational change initiatives preferred.
• Knowledge of agricultural finance, lending, or regulated financial services environments preferred.
• Valid driver's license required.

EEO/AA/M/F/V/D – No Agencies Please