Operations & Office Support Specialist

Renewal-By-Andersen; Orlando (FL); On-site; USD 63,039,000 - 68,770,000; Full time

Benefits offered by this job

Paid time off

6 paid holidays

Health insurance

Growth from within

Job summary

Renewal by Andersen of Florida is seeking a Business Support Assistant to be the friendly first point of contact at the front desk and to support day-to-day administrative, operational, and facilities needs across locations.

You will work closely with internal teams to ensure efficient operations, excellent customer service, and a positive workplace experience, while handling scheduling and travel arrangements as needed.

Qualifications

• High School Diploma or Equivalent.
• At least 1yr of Office Administration & Customer Service Experience.
• Experience with Microsoft Office, Printer, and Scanner.
• Prior Experience within the Home Improvement or Construction Industry is a Plus.
• Reliable Transportation for commuting to various company locations.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to physically move up to 15 pounds.
• Must be willing to undergo a criminal background check.
• Must have a valid driver's license and clean driving record.
• This Company Participates in E-Verify.

Responsibilities

• Serve as the primary point of contact for employees, customers, vendors, visitors, and guests, delivering a professional and welcoming experience.
• Answer, screen, and direct incoming calls, emails, and inquiries to the appropriate departments.
• Manage visitor check-in procedures, maintain visitor records, and coordinate guest arrivals.
• Handle incoming and outgoing mail, packages, deliveries, and routine correspondence.
• Perform administrative support duties, including data entry, document preparation, recordkeeping, and general office coordination.
• Maintain a clean, organized, and professional reception area and ensure front desk coverage during business hours.
• Build and maintain positive relationships with vendors, service providers, and internal teams.
• Coordinate travel arrangements, including flights, hotels, and rental vehicles.
• Support fleet administration, including vehicle assignments, maintenance scheduling, recordkeeping, and company asset management.
• Maintain accurate records related to fleet activities, operational services, purchases, receipts, expenses, and budget tracking.

Skills

Customer service

Front desk operations

Communication skills

Organizational skills

Confidentiality

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Renewal by Andersen of Florida is seeking a Business Support Assistant to be the friendly first point of contact at the front desk and to support day-to-day administrative, operational, and facilities needs across locations.

You will work closely with internal teams to ensure efficient operations, excellent customer service, and a positive workplace experience, while handling scheduling and travel arrangements as needed.