Operations & Front Desk Coordinator — Growth‑Oriented

Mellick Group - Renewal by Andersen of Central FL, Jacksonville, Tampa & the Gulf Coast; Orlando (FL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Best Place to Work

Paid time off

Health Insurance

Growth Opportunities

Job summary

Renewal by Andersen is seeking a proactive Business Support Assistant in Orlando to serve as the front-line contact for employees, customers, vendors, and visitors. You will support day-to-day operations, coordinate office resources, assist with fleet and asset administration, and help plan company events across multiple locations.

The role emphasizes professional reception, strong communication, organization, and collaboration with internal teams to ensure exceptional service and efficient

Qualifications

• High School Diploma or Equivalent.
• At least 1yr of Office Administration & Customer Service Experience.
• Experience with computers & office equipment (Microsoft Office, Printer, Scanner).
• Experience in Home Improvement or Construction is a plus.
• Reliable Transportation for commuting to various company locations.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to physically move up to 15 pounds.

Responsibilities

• Serve as the primary point of contact for employees, customers, vendors, visitors, and guests, delivering a professional and welcoming experience.
• Answer, screen, and direct incoming calls, emails, and inquiries to the appropriate departments.
• Manage visitor check-in procedures, maintain visitor records, and coordinate guest arrivals.
• Handle incoming and outgoing mail, packages, deliveries, and routine correspondence.
• Perform administrative support duties, including data entry, document preparation, recordkeeping, and general office coordination.
• Maintain a clean, organized, and professional reception area and ensure consistent front desk coverage during business hours.
• Build and maintain positive relationships with vendors, service providers, and internal teams.
• Manage office supply inventories, coordinate ordering, and ensure common areas remain stocked, organized, and presentable.
• Coordinate facility maintenance, service requests, office equipment needs, and compliance with required postings and office standards.
• Maintain the business support calendar and assist with scheduling, meeting room management, and operational support across locations.
• Prepare meeting and conference spaces, coordinate catering, and support meeting logistics as needed.
• Assist with planning and execution of company meetings, events, celebrations, and employee engagement initiatives.
• Coordinate travel arrangements, including flights, hotels, and rental vehicles.
• Support fleet administration, including vehicle assignments, maintenance scheduling, recordkeeping, and company asset management.
• Maintain accurate records related to fleet activities, operational services, purchases, receipts, expenses, and budget tracking.
• Assist with onboarding activities for new team members and provide administrative support for special projects.
• Maintain and update Business Support SOPs.
• Promote teamwork, professionalism, excellent customer service, and participation in company initiatives.
• Manage multiple priorities with strong organization, attention to detail, and responsiveness while maintaining confidentiality.
• Demonstrate flexibility to support business needs, including occasional travel, after-hours, and weekend events.

Skills

Customer service experience

Excellent communication

Organizational skills

Attention to detail

Professional demeanor

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Printer

Scanner

Job description

Renewal by Andersen is seeking a proactive Business Support Assistant in Orlando to serve as the front-line contact for employees, customers, vendors, and visitors. You will support day-to-day operations, coordinate office resources, assist with fleet and asset administration, and help plan company events across multiple locations.

The role emphasizes professional reception, strong communication, organization, and collaboration with internal teams to ensure exceptional service and efficient