Operations & Office Coordinator — Growth & Impact

Neighborly Company and its affiliates; Chapin (SC); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with Company Match

50% of Medical Insurance Costs Covered

Growth & Advancement Opportunities

Stable Full-Time Schedule

Supportive Team Environment

Job summary

Rainbow Restoration is seeking an Office & Operations Coordinator to handle front-line customer service, scheduling, and administrative support. You will work with technicians, managers, and leadership to keep operations organized and responsive during stressful situations.

The role rewards initiative, attention to detail, and a proactive mindset with opportunities for growth within a collaborative, team-focused environment.

Qualifications

• Ability to multi-task and manage multiple systems efficiently.
• Strong organizational skills with high attention to detail.
• Excellent communication in person, on calls, and in writing.
• Proactive, self-starting attitude with initiative.

Responsibilities

• Serve as first point of contact for customers by phone.
• Coordinate scheduling and dispatch support for field teams.
• Enter and maintain job information in systems with accuracy.
• Maintain organized job records and customer files.
• Communicate status updates to customers, techs and leadership.
• Assist with accounts receivable follow-up and payments.
• Support office systems and daily workflows.
• Help teammates with administrative needs throughout the day.

Skills

Multi-tasking

Organizational skills

Communication skills

Customer service

Initiative

Teamwork

Fast-paced environment

Tech savviness

Problem solving

Microsoft Office

Education

High school diploma / equivalent

Tools

SmartQ

XactAnalysis

Xactimate

MICA

Symbility

NextGear

Job description

Rainbow Restoration is seeking an Office & Operations Coordinator to handle front-line customer service, scheduling, and administrative support. You will work with technicians, managers, and leadership to keep operations organized and responsive during stressful situations.

The role rewards initiative, attention to detail, and a proactive mindset with opportunities for growth within a collaborative, team-focused environment.