Operations Manager - Warehousing Excellence & Team Growth

Deutsche Post; Annville (Lebanon County); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

Deutsche Post DHL Supply Chain in the United States seeks an Operations Manager II to lead warehouse operations, coach supervisors, and drive process improvements that reduce costs and boost safety.

This role partners with HR and site leadership to hire, align with customer expectations, and deliver reliable order fulfillment across facilities, leveraging KPI reporting to guide continuous improvement.

Qualifications

• Bachelor's degree or equivalent experience, preferred.
• 1+ years logistics industry experience, required.
• 2+ years supervisory or management experience, required.
• Experience with P&L management, objective setting, and project management, preferred.

Responsibilities

• Lead, motivate and develop a diverse team of Supervisors and indirect reports, fostering inclusion and a productive culture.
• Develop and implement efficient workflows, labor plans, standardized processes, and best practices to boost productivity and reduce costs.
• Uphold health and safety regulations, promoting a culture of safety awareness.
• Compile KPI reports (productivity, accuracy, etc.) to support data-driven decisions.
• Foster open communication and regular dialogue among leadership and associates.
• Collaborate with HR and site leadership on supervisor hiring and talent alignment.
• Coordinate with cross-functional teams to ensure timely order fulfillment and customer satisfaction.
• Partner with customers to address concerns and enhance service delivery.

Skills

Team leadership

Coaching and development

Process improvement

Safety compliance

KPI reporting

Cross-functional collaboration

Customer satisfaction

Education

Bachelor's degree or equivalent experience

Job description

Deutsche Post DHL Supply Chain in the United States seeks an Operations Manager II to lead warehouse operations, coach supervisors, and drive process improvements that reduce costs and boost safety.

This role partners with HR and site leadership to hire, align with customer expectations, and deliver reliable order fulfillment across facilities, leveraging KPI reporting to guide continuous improvement.