Senior Operations Manager - Warehouse & Team Leadership

DPDHL; Springfield (NE); Presencial; USD 72.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

Generous PTO policy

Descripción de la vacante

DHL Group is seeking an Operations Manager II to lead and develop a diverse team of Supervisors and indirect reports, while implementing efficient workflows and labor plans to boost productivity and reduce costs.

The role emphasizes safety, KPI reporting, and cross-functional collaboration to ensure timely, accurate order fulfillment and high customer satisfaction. A strong background in logistics and people leadership is required.

Formación

• Bachelor's degree or equivalent experience, preferred.
• 1+ years logistics industry experience, required.
• 2+ years of experience in a supervisory or management role, required.
• Experience with P&L management, objective setting, and project management, preferred.

Responsabilidades

• Lead, motivate and develop a diverse team of Supervisors and indirect reports, fostering inclusion and belonging.
• Develop and implement efficient workflows, labor plans, standardized processes, and best practices to improve productivity and reduce costs.
• Uphold health and safety regulations and promote a culture of safety.
• Compile reports on KPIs like productivity and accuracy to support decisions and continuous improvement.
• Foster open communication and collaboration among leadership and associates for transparency and teamwork.
• Partner with HR and site leadership to ensure a comprehensive hiring process for Supervisors.
• Collaborate with cross-functional teams to fulfill customer orders promptly and accurately.
• Engage with customers to address concerns and achieve exceptional customer satisfaction.

Conocimientos

Leadership

Team supervision

Logistics experience

P&L management

Project management

Educación

Bachelor's degree or equivalent

Descripción del empleo

DHL Group is seeking an Operations Manager II to lead and develop a diverse team of Supervisors and indirect reports, while implementing efficient workflows and labor plans to boost productivity and reduce costs.

The role emphasizes safety, KPI reporting, and cross-functional collaboration to ensure timely, accurate order fulfillment and high customer satisfaction. A strong background in logistics and people leadership is required.