Operations Manager II — Lead Warehousing & Growth

Deutsche Post; Hagerstown (MD); Presencial; USD 72.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Descripción de la vacante

DHL Supply Chain is seeking an Operations Manager II to oversee warehousing operations, lead a supervisory team, and implement efficiency improvements. The role emphasizes process optimization, safety, and customer satisfaction within a large logistics network.

The candidate should bring a Bachelor's degree or equivalent, 1+ years in logistics, and 2+ years in a supervisory role, plus familiarity with P&L management and project management.

Formación

• Bachelor's degree or equivalent experience, preferred.
• 1+ years logistics industry experience, required.
• 2+ years of experience in a supervisory or management role, required.
• Experience with P&L management, objective setting, and project management, preferred.

Responsabilidades

• Lead, motivate and develop a diverse team of Supervisors and indirect reports, providing coaching and building a culture of inclusion.
• Develop and implement efficient workflows, labor plans, standardize processes, and adopt best practices to boost productivity and cut costs.
• Uphold health and safety regulations and foster a culture of heightened safety awareness.
• Compile KPI reports (productivity, accuracy, etc.) to support informed decisions and continuous improvement.
• Foster open communication and collaboration among leadership and associates for transparency and teamwork.
• Partner with HR and site leadership to ensure a thorough hiring process for Supervisors and top talent alignment.
• Collaborate with cross-functional teams to ensure timely fulfillment of orders and exceed customer expectations.
• Engage with customers to address concerns and drive exceptional customer satisfaction.

Conocimientos

Leadership

People management

Communication

Problem solving

Educación

Bachelor's degree or equivalent experience

Descripción del empleo

DHL Supply Chain is seeking an Operations Manager II to oversee warehousing operations, lead a supervisory team, and implement efficiency improvements. The role emphasizes process optimization, safety, and customer satisfaction within a large logistics network.

The candidate should bring a Bachelor's degree or equivalent, 1+ years in logistics, and 2+ years in a supervisory role, plus familiarity with P&L management and project management.