Senior Warehouse Operations Manager II: Productivity & Safety

DPDHL; Springfield (MO); Presencial; USD 72.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Prescription

Discounted stock purchase

401K

Generous PTO

Descripción de la vacante

DHL Supply Chain in the United States is seeking an Operations Manager II to lead and optimize warehouse operations, drive safe, efficient processes, and guide a team of Supervisors and indirect reports.

The role emphasizes KPI reporting, cross-functional collaboration, training, and continuous improvement, with a focus on delivering exceptional customer fulfillment across DHL's national network.

Formación

• Bachelor's degree or equivalent experience, preferred.
• 1+ years logistics industry experience, required.
• 2+ years of experience in a supervisory or management role, required.
• Experience with P&L management, objective setting, and project management, preferred.

Responsabilidades

• Lead, motivate and develop a diverse team of Supervisors and indirect reports, with coaching and guidance to build an inclusive culture.
• Develop and implement efficient workflows, labor plans, standardize processes, and introduce best practices to improve productivity and reduce costs.
• Uphold health and safety regulations to foster a culture of proactive safety.
• Compile reports on KPIs (productivity, accuracy) to support decision-making and continuous improvement.
• Foster open communication and collaboration across leadership and associates to ensure transparency and alignment.
• Partner with HR and site leadership to ensure a comprehensive hiring process for Supervisors.
• Collaborate with cross-functional teams to ensure timely fulfillment of customer orders and exceed expectations.
• Engage with customers to address concerns and achieve high customer satisfaction.

Conocimientos

Leadership/Team management

Coaching & development

Process improvement

Communication

Educación

Bachelor's degree or equivalent experience

Descripción del empleo

DHL Supply Chain in the United States is seeking an Operations Manager II to lead and optimize warehouse operations, drive safe, efficient processes, and guide a team of Supervisors and indirect reports.

The role emphasizes KPI reporting, cross-functional collaboration, training, and continuous improvement, with a focus on delivering exceptional customer fulfillment across DHL's national network.