Operations Manager — Lean, Data-Driven Team Leader

Amazon Inc.; New Stanton (Westmoreland County); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC in Pennsylvania seeks an Operations Manager to lead a combined salaried and hourly team, fostering safety, quality, attendance, and performance. You will empower the team with tools and drive improvements via data-driven decisions and analytical problem-solving.

The role supports end-to-end fulfillment operations, collaborating with Safety, Engineering, and HR to meet business objectives and deliver on customer expectations.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule, including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans and balance load with Leaders.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.

Skills

Employee management

Performance management

Leadership

Amazon experience

Flexibility

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Pennsylvania seeks an Operations Manager to lead a combined salaried and hourly team, fostering safety, quality, attendance, and performance. You will empower the team with tools and drive improvements via data-driven decisions and analytical problem-solving.

The role supports end-to-end fulfillment operations, collaborating with Safety, Engineering, and HR to meet business objectives and deliver on customer expectations.