Operations Leader: Data-Driven Productivity & People

Amazon; Hazle Village (PA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Hazle Township, PA is seeking an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, attendance, and performance, while delivering on-time orders through data-driven improvements.

You will mentor the workforce, manage large-scale projects, and partner with safety, engineering, HR, and other teams to meet business objectives. The role requires flexibility across shifts and sites.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexibility to work weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk for up to 12 hours during shifts.
• Operate in environments with variable temperatures and noise.
• Continuously climb and descend stairs where applicable.

Skills

People management

Operational leadership

Data-driven decisions

Education

Bachelor's degree or equivalent

Job description

Amazon in Hazle Township, PA is seeking an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, attendance, and performance, while delivering on-time orders through data-driven improvements.

You will mentor the workforce, manage large-scale projects, and partner with safety, engineering, HR, and other teams to meet business objectives. The role requires flexibility across shifts and sites.