Operations Manager: Data-Driven Team Leader

Amazon Inc.; Philadelphia (Philadelphia County); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) matching

Job summary

Amazon.com Services LLC in Philadelphia, PA, is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across the three workflow components (First mile, Middle mile, Last mile) to meet customer delivery goals.

You will drive safety, quality, attendance, and performance by equipping your team with the tools and training needed, and by making data-driven decisions to improve productivity and efficiency.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Ability to work flexible schedule including weekends, nights, and holidays.

Responsibilities

• Lead and develop a team of salaried and hourly talent.
• Drive safety, quality, attendance, and performance on shifts.
• Use data-driven decisions to improve productivity and efficiency.
• Ensure orders are delivered on time to the right location.

Skills

People management

Flexible schedule

Data-driven decisions

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Philadelphia, PA, is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across the three workflow components (First mile, Middle mile, Last mile) to meet customer delivery goals.

You will drive safety, quality, attendance, and performance by equipping your team with the tools and training needed, and by making data-driven decisions to improve productivity and efficiency.