Operations Manager: Data-Driven Team Leader

Amazon Inc.; Obetz (OH); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon Inc. is seeking an Operations Manager to lead and develop a team of salaried and hourly employees across multiple shifts. You will drive safety, quality, productivity, and on-time delivery while guiding data-driven decisions to improve efficiency.

The role includes coordinating with Safety, Engineering, and HR, mentoring staff, and delivering large-scale site initiatives with regional impact. Expect a fast-paced, physical environment with varying temperatures and noise.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

People management

Performance metrics

Lean techniques

Communication skills

Interpersonal skills

Education

Bachelor's degree or equivalent / 2+ years Amazon experience

Job description

Amazon Inc. is seeking an Operations Manager to lead and develop a team of salaried and hourly employees across multiple shifts. You will drive safety, quality, productivity, and on-time delivery while guiding data-driven decisions to improve efficiency.

The role includes coordinating with Safety, Engineering, and HR, mentoring staff, and delivering large-scale site initiatives with regional impact. Expect a fast-paced, physical environment with varying temperatures and noise.