Operations Manager: Lead Teams to Safe, On-Time Delivery

Amazon; Syosset (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

Amazon in Syosset, NY is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance. You will coach, mentor, and motivate your team while driving improvements in productivity and efficiency through data-driven decisions and analytical problem solving.

The role covers multiple milestones across first mile, middle mile, and last mile operations, with cross‑functional collaboration with Safety, Engineering, Loss Prevention,

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

People management

Lean techniques

Flexible scheduling

Education

Bachelor's degree or 2+ years Amazon experience

Job description

Amazon in Syosset, NY is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance, and performance. You will coach, mentor, and motivate your team while driving improvements in productivity and efficiency through data-driven decisions and analytical problem solving.

The role covers multiple milestones across first mile, middle mile, and last mile operations, with cross‑functional collaboration with Safety, Engineering, Loss Prevention,