Operations Manager — Lead Teams to Safe, On-Time Delivery

Amazon; Riverside (MO); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Restricted stock units (RSUs)

Job summary

Amazon is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across multiple shifts. You will drive safety, quality, attendance, and performance while delivering customer orders on time, at the right place, and with high standards.

You will manage cross-functional collaboration with Safety, Engineering, Loss Prevention, and HR, using data-driven decisions to improve productivity and efficiency, and mentor your team to achieve site goals.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Skills

Employee performance management

Process improvement

Lean techniques

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager to lead and develop a team of salaried and hourly staff across multiple shifts. You will drive safety, quality, attendance, and performance while delivering customer orders on time, at the right place, and with high standards.

You will manage cross-functional collaboration with Safety, Engineering, Loss Prevention, and HR, using data-driven decisions to improve productivity and efficiency, and mentor your team to achieve site goals.