Operations Manager — Lead Teams, Drive Service

Rentokil North America; Fresno (CA); On-site; USD 63,000 - 101,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Tuition Reimbursement

Paid holidays

Vacation days

Job summary

Rentokil North America is seeking an Operations Manager to lead and develop a team of specialists, drive client satisfaction, and support sales growth across a defined territory. The role requires managing daily operations, directing staff, and monitoring financial performance with regular reporting.

The position features a strong benefits package, a flexible schedule when needed, and opportunities for professional growth within the Rentokil family.

Qualifications

• 3–5 years in a management role with emphasis in customer service
• Excellent verbal and written communication skills
• Experience in training, mentoring, and coaching service professionals

Responsibilities

• Manage daily operations of specialists to provide superior customer service
• Provide direction to staff in operations, service, and client care
• Oversee basic financial performance including revenue growth and expense control
• Travel within territory to meet with clients and support sales
• Submit regular reports as required

Skills

Customer service

Verbal and written communication

Team leadership

Training and mentoring

Education

Bachelor’s degree (preferred)

Tools

Workday

Loop

HireVue

Job description

Rentokil North America is seeking an Operations Manager to lead and develop a team of specialists, drive client satisfaction, and support sales growth across a defined territory. The role requires managing daily operations, directing staff, and monitoring financial performance with regular reporting.

The position features a strong benefits package, a flexible schedule when needed, and opportunities for professional growth within the Rentokil family.