Operations Manager - Lead Teams & Delivery Excellence

Amazon; Hamburg (Berks County); On-site; USD 75,000 - 110,000; Full time

Job summary

Amazon in the United States is seeking an Operations Manager to lead a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while delivering orders on time and to the right location.

You will mentor staff, manage large-scale projects, develop productivity plans, and partner with Safety, Engineering, and HR to meet business objectives. This role requires physical stamina and the ability to work 12-hour shifts.

Qualifications

• Experience leading salaried and hourly teams.
• Strong analytics and problem solving to improve productivity.
• Proven ability to drive safety, quality and delivery performance.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build productivity plans via forecast reviews and load balancing
• Manage safety, quality, productivity, and delivery promises
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives
• Lift up to 49 pounds and stand/walk for up to 12 hours
• Engage shifts to uphold safety and performance

Skills

People management

Data-driven decisions

Operational leadership

Safety leadership

Job description

Amazon in the United States is seeking an Operations Manager to lead a team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while delivering orders on time and to the right location.

You will mentor staff, manage large-scale projects, develop productivity plans, and partner with Safety, Engineering, and HR to meet business objectives. This role requires physical stamina and the ability to work 12-hour shifts.