Operations Manager - Lead Large Teams, Drive Productivity

Amazon; Shawnee (KS); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) matching

Parental leave

Job summary

Amazon.com Services LLC is seeking an Operations Manager to lead a team of salaried and hourly staff, focusing on safety, quality, attendance, and performance. You will drive productivity improvements through data-driven decisions and collaborate with cross-functional teams to meet customer delivery promises.

The role requires experience in people management, a bachelor-level degree or equivalent (or 2+ years in Amazon), and flexibility to work weekends, nights, and holidays.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.

Skills

Employee performance management

Team leadership

Flexible scheduling

Education

Bachelor's degree or equivalent | 2+ years Amazon experience

Job description

Amazon.com Services LLC is seeking an Operations Manager to lead a team of salaried and hourly staff, focusing on safety, quality, attendance, and performance. You will drive productivity improvements through data-driven decisions and collaborate with cross-functional teams to meet customer delivery promises.

The role requires experience in people management, a bachelor-level degree or equivalent (or 2+ years in Amazon), and flexibility to work weekends, nights, and holidays.