Operations Leader: Client Experience & Growth

Metropolis Technologies; Miami (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

SP+ is seeking an Operations Manager in Miami to lead a diverse team and manage daily parking operations. You will oversee staffing, budgeting, cash control, and vendor relations to ensure top-tier client service and profitability.

You will drive process improvements, ensure OSHA compliance, and maintain high standards for safety and facility upkeep across locations in the Miami area.

Qualifications

• Ability to lead and develop a diverse team.
• Experience with budgets and P&L review is a plus.
• Proven problem-solving and quick decision making.
• Proficiency with Microsoft Office and internal systems.

Responsibilities

• Resolve client requests and proactively improve operations.
• Hire, train, and supervise a diverse team.
• Ensure proper parking, security, and cash control procedures.
• Maximize profitability through revenue development and budget management.
• Oversee procurement and vendor services.
• Perform accounts payable, payroll, and petty cash.
• Oversee facility maintenance and cleanliness.
• Review damage claims and implement safety improvements.
• Ensure compliance with OSHA laws.

Skills

Leadership

Budgeting

P&L

Problem solving

MS Office

Staff supervision

Job description

SP+ is seeking an Operations Manager in Miami to lead a diverse team and manage daily parking operations. You will oversee staffing, budgeting, cash control, and vendor relations to ensure top-tier client service and profitability.

You will drive process improvements, ensure OSHA compliance, and maintain high standards for safety and facility upkeep across locations in the Miami area.