Operations Manager - Landscape & Tree Services

Brightview Landscapes Ltd.; Florida; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401k with employer contributions

Company paid holidays (6–9) per year

Paid time off

Job summary

BrightView Landscapes is seeking an Operations Manager to oversee day-to-day branch operations, drives efficiency, and ensures safety and compliance. The role manages staff, resources, and workflows to achieve financial targets and quality customer service.

The position emphasizes leadership, forecasting, procurement, and collaboration across departments, with a focus on achieving operational excellence and continuous improvement in a field-based environment.

Qualifications

• Associate’s or Bachelor’s degree in landscape or business-related field.
• Minimum 7 years of experience in the construction or landscaping industry.
• Minimum 2-3 years of management experience within the landscape or service industry.
• Qualified Applicator License (Pesticide or Fertilizer) preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Process Improvement and Efficiency: Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness
• Team Leadership and Development: Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly
• Forecasting and Labor Management: Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars/percents to meet financial targets
• Procurement and Inventory Management: Source products from preferred vendors, manage inventory levels to meet demand without overstocking, facilitate equipment tracking and preventive maintenance, and ensure timely vendor deliveries
• Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce company safety standards, identify potential risks and implement strategies to mitigate, execute compliance processes (e.g., Stretch & Flex, Gate Check, ETC), conduct audits, and maintain accurate safety documentation
• Reporting and Performance Metrics: Track and report KPIs to track operational performance, report operational challenges to the Branch Manager daily, leverage company systems and tools such as BrightPath, Power BI, Leadr, Field Management Systems, and Estimating (CPQ) to inform data-driven decisions and drive continuous improvement
• Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction and jobsite quality, address operational issues, and implement processes to improve customer experience
• Project Management: Lead and coordinate operational projects, ensuring work is delivered on time, within scope, and aligned with branch growth and operational goals
• Resource Planning: Oversee staffing, equipment, and technology allocation; anticipate forecast operational needs; plan for future resource requirements; and ensure sufficient capacity to meet demand
• Collaboration and Communication: Partner with internal branch departments (Office Admin, Operations, Sales, Account Management) and external vendors/clients to support smooth operations and communicate/execute operational excellence strategies in partnership with the Director of Operations

Skills

Team Leadership

Operations Management

Forecasting

Budgeting

Procurement

Safety Compliance

KPIs & Reporting

Vendor Management

Bilingual English/Spanish

Education

Associate’s or Bachelor’s degree in landscape or business

Qualified Applicator License (Pesticide or Fertilizer) preferred

Tools

FSM

Arbor Notes

BrightPath

MS Office

Power BI

Job description

Description

The Best Teams are Created and Maintained Here.

BrightView Tree Care Services is currently seeking an experienced Tree Care Operations Manager to lead and oversee daily operations, tree trimming services, manage crews and ensuring safe, efficient and high-quality execution of pruning, tree removals, plant health care and all other aspects of tree care work.

• Perform Tree Care Client site inspections to identify and determine necessary Arboricultural recommendations and scope of work.
• Hands-on service experience, knowledge of palms, shade/ornamental/native trees and shrubs.
• Lead team of 20+ employees, coordinating duties, scheduling and ensuring adherence to safety standards (BrightView, OSHA, ANSI Z-133 Standards).
• Working knowledge of ANSI A-300 Tree Care Standards including: Crown Cleaning, Crown Thinning, Crown Raising, Crown Reduction and Palm Pruning.
• As necessary, perform hands-on work to meet work and schedule demands.
• Conducted advanced tree risk assessments and recommended necessary pruning, cabling/bracing, or removal to mitigate hazards.
• As necessary, use a Stump Grinder.
• Managed client relationships and satisfaction for all Tree Care Projects through completion and generate repeat business.
• Successfully execute complex tree removals in confined spaces, including Grapple/Skid Steer removals, with a perfect safety record.
• Trained Junior Arborists and Ground Crew on proper ANSI A-300 Pruning Techniques, equipment operation, enhancing team efficiency and safety awareness.
• Performed expert-level pruning, including fine pruning, crown reduction, and canopy cleaning, to improve tree health and aesthetics.
• Operate and maintain a wide range of arboricultural equipment, including chainsaws, pole saws, power pruners chippers, stump grinders, and Bucket Trucks.
• Provided emergency tree service during severe weather events, including the removal of hazardous trees and large debris.
  
  

Description

The Best Teams are Created and Maintained Here.

BrightView Tree Care Services is currently seeking an experienced Tree Care Operations Manager to lead and oversee daily operations, tree trimming services, manage crews and ensuring safe, efficient and high-quality execution of pruning, tree removals, plant health care and all other aspects of tree care work.

Job Summary

• Perform Tree Care Client site inspections to identify and determine necessary Arboricultural recommendations and scope of work.
• Hands-on service experience, knowledge of palms, shade/ornamental/native trees and shrubs.
• Lead team of 20+ employees, coordinating duties, scheduling and ensuring adherence to safety standards (BrightView, OSHA, ANSI Z-133 Standards).
• Working knowledge of ANSI A-300 Tree Care Standards including: Crown Cleaning, Crown Thinning, Crown Raising, Crown Reduction and Palm Pruning.
• As necessary, perform hands-on work to meet work and schedule demands.
• Conducted advanced tree risk assessments and recommended necessary pruning, cabling/bracing, or removal to mitigate hazards.
• As necessary, use a Stump Grinder.
• Managed client relationships and satisfaction for all Tree Care Projects through completion and generate repeat business.
• Successfully execute complex tree removals in confined spaces, including Grapple/Skid Steer removals, with a perfect safety record.
• Trained Junior Arborists and Ground Crew on proper ANSI A-300 Pruning Techniques, equipment operation, enhancing team efficiency and safety awareness.
• Performed expert-level pruning, including fine pruning, crown reduction, and canopy cleaning, to improve tree health and aesthetics.
• Operate and maintain a wide range of arboricultural equipment, including chainsaws, pole saws, power pruners chippers, stump grinders, and Bucket Trucks.
• Provided emergency tree service during severe weather events, including the removal of hazardous trees and large debris.
  
  

Safety & Rigging Operations

• Aerial Rescue: Certified or highly proficient in standard ANSI Z133 aerial rescue protocols and emergency climber extraction.
• Work Positioning: Skilled in utilizing secondary lanyards, fliplines, and redirection techniques.
• Hazard Evaluation: Expert in performing pre-climb tree inspections, assessing root flares, detecting structural defects, and identifying electrical hazards (line clearance).
• Equipment Maintenance: Inspected and maintained specialized life-support equipment (PPE), including climbing lines, harnesses, friction hitch components, and mechanical devices, adhering strictly to ANSI Z133 safety standards.
• Climbing Systems: SRS/SRT, MRS/DRT, Spurless Climbing, Work Positioning Redirections
• Hardware Proficiencies: Mechanical friction devices, friction hitches, micro-pulleys, throwline deployment
• Safety & Regulations: ANSI Z133 Standards, Aerial Rescue, Job Site Hazard Analysis (JHA)
  
  

Equipment Maintenance

• Maintain, clean, and sharpen chainsaws, pole saws, and heavy-duty brush cutters to ensure optimal job-site safety and efficiency.
• Diagnosed and repaired small engine failures, hydraulic leaks, Bucket Truck operation in the field, minimizing project delays.
• Manage equipment maintenance logs and coordinated major repairs with certified mechanics.
• DVIR (Driver Vehicle Inspection Report): The official paperwork/digital log completed during inspections.
• Pre-Trip / Post-Trip Inspections including : Inspecting critical systems like brakes, tires, coupling devices, steering, and fluid levels.
• Preventative Maintenance and Identifying small issues before they become costly breakdowns.
• Component Checklist: Inspecting critical systems like brakes, tires, coupling devices, steering, and fluid levels.
  
  

Education And Experience

• Associate’s or Bachelor’s degree in a landscape or business-related field, or equivalent experience in a service-based industry
• Minimum 7 years of experience in the construction or landscaping industry
• Minimum 2-3 years of management experience within the landscape or service industry
• Qualified Applicator License (Pesticide or Fertilizer) preferred
• Certified Arborist (Preferred)
• Prescription Pruning Qualification (PPQ) (Preferred)
• CDL Class A or B (Preferred)
• TRAQ Qualified (Preferred)
• CTSP (Certified Tree Care Safety Professional) (Preferred)
• Single Rope Technique (SRT) or Double Rope Technique (DRT) (Preferred)
• Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, as well as company systems such as FSM, Arbor Notes, BrightPath, and MFP/WAR calls.
• Experience with mobile applications, including retrieving email, accessing and using mobile applications, taking, and sharing pictures
• Proven ability to perform effectively in a fast-paced, dynamic, and evolving work environment.
• Bilingual in English and Spanish preferred
• Effective written and oral communication skills
• Ability to create and foster a team-oriented environment
  
  

Physical Demands/Requirements

• Ability to walk, bend, twist, and carry up to 50lbs
• Ability to traverse uneven surfaces on job sites for quality checks and inspections
• Must be able to travel within the branch territory to visit designated client properties
• Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur
  
  

Work Environment

• Field-based role; will have regular office work
  
  

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer. This job description is subject to change at any time.

It’s Not Just a Team. It’s One BrightView.

BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.

It’s Not Just a Team. It’s One BrightView.