Operations Manager & Dispatcher - Vehicle + Benefits

1-Tom-Plumber Franchise HQ; Olathe (KS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company provided tablet

Bonus opportunities

Paid Training and Development in Cinci

Company provided vehicle with paidFuel

Job summary

1-Tom-Plumber Franchise HQ in United States is seeking an Office Manager/Dispatcher to oversee employee files, staffing, A/R, A/P, payroll, and compliance while guiding the company toward its financial goals.

You will review receipts, coordinate with staff and clients, manage payroll records, and handle office administration and customer communication. This franchise role emphasizes accuracy, teamwork, urgency, and professional communication.

Qualifications

• High School diploma or equivalent.
• Strong customer service skills.
• Team player, energetic, positive attitude.
• Good time management skills.
• Problem solving skills, attention to detail.
• Previous administrative office experience.
• Excellent verbal and written communication.
• Must be self motivated and have a sense of urgency.

Responsibilities

• Review receipts/job notes for accuracy, and completeness.
• Communicate and build relationships with staff members, clients, vendors, and other key players.
• Process employee payroll and maintain proper records.
• Schedule/direct staff in customer intake and schedule customer service calls.
• Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing/sales efforts, and general office admin duties.
• Answer client calls; provide responses and feedback to clients regarding service queries.
• Other duties as assigned.

Skills

Strong customer service

Team player

Excellent communication

Time management

Problem solving

Self-motivated

Administrative experience

Education

High School diploma or equivalent

Job description

1-Tom-Plumber Franchise HQ in United States is seeking an Office Manager/Dispatcher to oversee employee files, staffing, A/R, A/P, payroll, and compliance while guiding the company toward its financial goals.

You will review receipts, coordinate with staff and clients, manage payroll records, and handle office administration and customer communication. This franchise role emphasizes accuracy, teamwork, urgency, and professional communication.