Dispatcher & Office Manager: Scheduling, Payroll & Ops

1-Tom-Plumber Tri-Cities; Saginaw (MI); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Bonus Opportunities

Free uniforms

Job summary

1-Tom-Plumber Tri-Cities is seeking an organized Office Manager/Dispatcher in Michigan to oversee employee files, scheduling, A/R, A/P, payroll, and compliance, ensuring financial goals are met.

You will review receipts, coordinate with staff, clients, and vendors, handle payroll records, and manage routine office tasks while supporting marketing and sales efforts.

The role emphasizes strong communication, reliability, and teamwork in a fast-paced plumbing environment.

Qualifications

• Must have high school diploma or equivalent.
• Strong customer service and communication skills.
• Detail-oriented with good time management.
• Self-motivated with a sense of urgency and ability to work independently.
• Previous administrative office experience.

Responsibilities

• Review receipts/job notes for accuracy, and completeness.
• Communicate and build relationships with staff members, clients, vendors, and other key players.
• Process employee payroll and maintain proper records.
• Schedule/direct staff in customer intake and schedule customer service calls.
• Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing/sales efforts, and general office admin duties.
• Answer client calls; provide responses and feedback to clients regarding service queries.
• Other duties as assigned.

Skills

Customer service

Communication skills

Time management

Problem solving

Self-motivation

Team player

Attention to detail

Administrative experience

Education

High School diploma or equivalent

Job description

1-Tom-Plumber Tri-Cities is seeking an organized Office Manager/Dispatcher in Michigan to oversee employee files, scheduling, A/R, A/P, payroll, and compliance, ensuring financial goals are met.

You will review receipts, coordinate with staff, clients, and vendors, handle payroll records, and manage routine office tasks while supporting marketing and sales efforts.

The role emphasizes strong communication, reliability, and teamwork in a fast-paced plumbing environment.