Dispatcher/Office Manager

1-Tom-Plumber Global, Inc.; Lombard (IL); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Bonus Opportunities

Free uniforms

Job summary

1-Tom-Plumber Global, Inc. is seeking an Office Manager/Dispatcher to oversee employee records, staffing, A/R, A/P, payroll, and compliance while guiding the company toward its financial goals. The role also involves coordinating office tasks and ensuring smooth daily operations.

You will review receipts, communicate with staff and clients, process payroll, schedule client appointments, and support marketing and sales efforts. The position requires strong communication and organizational skills.

Qualifications

• Must have strong customer service skills.
• Team player with energetic, positive attitude.
• Good time management skills.
• Problem solving skills with attention to detail.
• Excellent verbal and written communication.
• Self-motivated with sense of urgency.

Responsibilities

• Review receipts and job notes for accuracy and completeness.
• Communicate with staff, clients, vendors and other key players.
• Process employee payroll and maintain records.
• Schedule staff for customer intake and service calls.
• Handle office tasks: supplies, data, client notes, marketing/sales support.
• Answer client calls and provide feedback on service queries.
• Other duties as assigned.

Skills

Customer service

Team player

Time management

Problem solving

Verbal communication

Self-motivation

Education

High School diploma or equivalent

Job description

Benefits

• Bonus Opportunities
• Free uniforms

Office Manager/Dispatcher Description

The Office Manager will be responsible for employee files, staffing, A/R, A/P, payroll, compliance, and the financial needs of the company while ensuring that the company is on track to meet its financial goals.

Responsibilities

• Review receipts/job notes for accuracy, and completeness.
• Communicate and build relationships with staff members, clients, vendors, and other key players.
• Process employee payroll and maintain proper records.
• Schedule/direct staff in customer intake and schedule customer service calls.
• Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing/sales efforts, and general office admin duties.
• Answer client calls; provide responses and feedback to clients regarding service queries.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Strong customer service skills.
• Team player, energetic, positive attitude.
• Good time management skills.
• Problem solving skills, attention to detail.
• Previous administrative office experience.
• Excellent verbal and written communication.
• Must be self motivated and have a sense of urgency.