Office & Dispatch Coordinator — Drive Operations & Growth

1-Tom-Plumber Franchise HQ; Saginaw (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus Opportunities

Free uniforms

Job summary

1-Tom-Plumber Franchise HQ is seeking an Office Manager/Dispatcher in Michigan to oversee employee records, payroll, and financial tasks while guiding staff and maintaining strong client relationships.

The role requires strong organizational skills, reliability, and effective communication to ensure operations meet financial goals. This position offers opportunities for bonus and uniforms are provided by the franchise.

Qualifications

• Customer service experience in an office or field service setting.
• Collaborative team player with ability to work with staff and clients.
• Strong time management and organization to handle multiple tasks.
• Problem solving skills with attention to detail.
• Clear verbal and written communication abilities.
• Self-motivated, proactive, and able to work independently.

Responsibilities

• Review receipts and job notes for accuracy and completeness.
• Communicate with staff, clients, vendors, and other key players.
• Process employee payroll and maintain records.
• Schedule and direct staff for customer intake and service calls.
• Handle office tasks including supplies, data, and marketing support.
• Answer client calls and provide service-related responses.

Skills

Strong customer service skills

Team player

Good time management

Problem solving

Excellent verbal and written沟通

Self-motivated

Job description

1-Tom-Plumber Franchise HQ is seeking an Office Manager/Dispatcher in Michigan to oversee employee records, payroll, and financial tasks while guiding staff and maintaining strong client relationships.

The role requires strong organizational skills, reliability, and effective communication to ensure operations meet financial goals. This position offers opportunities for bonus and uniforms are provided by the franchise.