Office Manager

1-Tom-Plumber Franchise HQ; Olathe (KS); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Company provided tablet

Bonus opportunities

Paid Training and Development in Cinci

Company provided vehicle with paidFuel

Job summary

1-Tom-Plumber Franchise HQ in United States is seeking an Office Manager/Dispatcher to oversee employee files, staffing, A/R, A/P, payroll, and compliance while guiding the company toward its financial goals.

You will review receipts, coordinate with staff and clients, manage payroll records, and handle office administration and customer communication. This franchise role emphasizes accuracy, teamwork, urgency, and professional communication.

Qualifications

• High School diploma or equivalent.
• Strong customer service skills.
• Team player, energetic, positive attitude.
• Good time management skills.
• Problem solving skills, attention to detail.
• Previous administrative office experience.
• Excellent verbal and written communication.
• Must be self motivated and have a sense of urgency.

Responsibilities

• Review receipts/job notes for accuracy, and completeness.
• Communicate and build relationships with staff members, clients, vendors, and other key players.
• Process employee payroll and maintain proper records.
• Schedule/direct staff in customer intake and schedule customer service calls.
• Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing/sales efforts, and general office admin duties.
• Answer client calls; provide responses and feedback to clients regarding service queries.
• Other duties as assigned.

Skills

Strong customer service

Team player

Excellent communication

Time management

Problem solving

Self-motivated

Administrative experience

Education

High School diploma or equivalent

Job description

• Paid Training and Development in Cincinnati
• Company provided vehicle with paid fuel that you may take home
• 10 days of PTO
• 401(k)
• Free uniforms
• Health insurance
• Vision insurance
• Opportunity for advancement
• Paid time off

Benefits

• Company provided tablet
• Bonus Opportunities
• Paid Training and Development in Cincinnati
• Company provided vehicle with paid fuel that you may take home
• 10 days of PTO
• 401(k)
• Dental insurance
• Free uniforms
• Health insurance
• Vision insurance
• Competitive salary
• Opportunity for advancement
• Paid time off

Office Manager/Dispatcher Description

The Office Manager will be responsible for employee files, staffing, A/R, A/P, payroll, compliance, and the financial needs of the company while ensuring that the company is on track to meet its financial goals.

Responsibilities

• Review receipts/job notes for accuracy, and completeness.
• Communicate and build relationships with staff members, clients, vendors, and other key players.
• Process employee payroll and maintain proper records.
• Schedule/direct staff in customer intake and schedule customer service calls.
• Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing/sales efforts, and general office admin duties.
• Answer client calls; provide responses and feedback to clients regarding service queries.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent.
• Strong customer service skills.
• Team player, energetic, positive attitude.
• Good time management skills.
• Problem solving skills, attention to detail.
• Previous administrative office experience.
• Excellent verbal and written communication.
• Must be self motivated and have a sense of urgency.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.