Operations Manager - Data-Driven Fulfillment Lead

Amazon; Lewisville (TX); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking an Operations Manager to lead and develop a team of salaried and hourly associates at our Lewisville, TX site. You will drive safety, quality, attendance, and performance while leveraging data to improve productivity and efficiency.

The role covers all three workflow components: first mile, middle mile, and last mile, with opportunities for growth as new sites launch. You will mentor your team, manage large-scale projects with site and regional impact, and collaborate with

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.
• Lift up to 49 pounds and stand/walk for up to 12 hours during shifts.
• Work in environments with varying noise, temperatures, and weather.

Skills

People leadership

Performance metrics

Lean techniques

Education

Bachelor's degree or equivalent

Job description

Amazon is seeking an Operations Manager to lead and develop a team of salaried and hourly associates at our Lewisville, TX site. You will drive safety, quality, attendance, and performance while leveraging data to improve productivity and efficiency.

The role covers all three workflow components: first mile, middle mile, and last mile, with opportunities for growth as new sites launch. You will mentor your team, manage large-scale projects with site and regional impact, and collaborate with