Fulfillment Operations Manager: Data-Driven Leader

Amazon; Arlington (WA); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon in Arlington, WA is seeking an Operations Manager to lead salaried and hourly teams, drive safety, quality and delivery metrics, and deliver data-driven productivity gains. The role emphasizes mentoring, cross-functional collaboration, and scalable project leadership to meet customer expectations.

Responsibilities include developing teams, coordinating with Safety, Engineering and HR, and managing workload balance across shifts. Strong analytical problem-solving is essential.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives

Skills

Performance management

Team leadership

Lean processes

Data-driven decisions

Education

Bachelor's degree

Job description

Amazon in Arlington, WA is seeking an Operations Manager to lead salaried and hourly teams, drive safety, quality and delivery metrics, and deliver data-driven productivity gains. The role emphasizes mentoring, cross-functional collaboration, and scalable project leadership to meet customer expectations.

Responsibilities include developing teams, coordinating with Safety, Engineering and HR, and managing workload balance across shifts. Strong analytical problem-solving is essential.