Operations Manager - Conference Centre

Placements24; Willows (CA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Job summary

Placements24 seeks an experienced Operations Manager for a premier conference and events venue in Welkom, Free State. You will oversee day-to-day operations, manage a diverse team, and coordinate with stakeholders to ensure flawless events and superior client experiences.

Responsibilities include event setup, staff supervision, budget adherence, policy development, and vendor management. A relevant qualification and strong communication are essential for success in this role.

Qualifications

• 5+ years of operations management experience in events, hospitality, or conference centres.
• Experience coordinating multiple projects and events simultaneously.
• Strong leadership and team management skills.
• Excellent organizational and time management abilities.
• Knowledge of AV equipment, venue logistics, and catering services.

Responsibilities

• Manage daily operations of the conference centre, including event setup and client liaison.
• Supervise event staff, including technical support, catering, and security.
• Ensure events run on time, within budget, and to high standards.
• Develop and implement operational policies and procedures to improve efficiency.
• Manage inventory of equipment and supplies and schedule maintenance.

Skills

Leadership

Organization

Venue logistics

AV equipment

Event management software

Microsoft Office

Communication

Education

Bachelor's degree in Business/Hospitality/Event Management

Tools

Event management software

Microsoft Office

Job description

About the Role

Our client, a premier conference and events venue situated in Welkom, Free State, is seeking a highly organized and proactive Operations Manager. This critical role involves overseeing the day‑time operations of the conference centre, ensuring the seamless execution of events and providing an exceptional experience for clients and attendees. You will manage a diverse team, coordinate with various stakeholders, and ensure that all facilities and services meet the highest standards. The successful candidate will be adept at managing complex logistics, upholding operational efficiency, and contributing to the venue's reputation as a leading event destination in Welkom and the broader Free State region.

Key Responsibilities

• Manage the daily operations of the conference centre, including event setup, client liaison, and facility management.
• Supervise and coordinate event staff, including technical support, catering, and security.
• Ensure all events are executed smoothly, on time, and within budget.
• Develop and implement operational policies and procedures to enhance efficiency and service quality.
• Manage inventory of equipment and supplies, ensuring adequate stock levels.
• Oversee maintenance and housekeeping schedules to ensure facilities are in pristine condition.
• Act as the primary point of contact for clients before, during, and after events.
• Manage vendor relationships and service contracts.
• Ensure compliance with health, safety, and security regulations.
• Contribute to strategic planning for the venue's growth and development in Welkom, Free State.

Requirements

• Proven experience (5+ years) in operations management, preferably within the events, hospitality, or conference centre industry.
• Demonstrated ability to manage multiple projects and events simultaneously.
• Strong leadership, team management, and problem‑solving skills.
• Excellent organizational and time management abilities.
• Proficiency in event management software and Microsoft Office Suite.
• Strong understanding of AV equipment, venue logistics, and catering services.
• Exceptional communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends, as event schedules demand.
• Knowledge of the Welkom business and event landscape is advantageous.
• A relevant tertiary qualification in Business Management, Hospitality, or Event Management is preferred.

Benefits

Our client is offering a competitive salary with potential for annual bonuses based on performance and venue success. This role comes with benefits such as medical aid and a retirement fund. You will have the opportunity to work in a dynamic environment in Welkom and play a key role in hosting significant events. Professional development and training opportunities will be provided to support your career growth in the Free State. Experience the satisfaction of contributing to memorable events.