Operations Manager – Checkout-Free Parking Leader

SP+; Redwood City (CA); Presencial; USD 72.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

Flexible Spending Accounts

Long/Short term disability

Life insurance

Accident insurance

401k

Paid time off

Descripción de la vacante

SP+, a Metropolis company, is hiring an Operations Manager in Redwood City to lead a diverse team and optimize parking operations. You will manage staffing, budgets, procurement, safety, and client satisfaction on site.

The role requires a valid driver’s license, a strong focus on safety and accountability, and a dedication to delivering exceptional service. Competitive salary and benefits apply.

Join SP+ to help reinvent parking and improve everyday experiences for clients and customers.

Formación

• Demonstrates ability to lead, manage and motivate a diverse group of team members.
• Passionate about delivering the best possible customer experience and client satisfaction.
• Prior experience developing budgets and P&L review a plus.
• Ability to react and problem-solve quickly.
• Experience using Microsoft Office Suite; ability to learn internal programs.

Responsabilidades

• Deliver on our Promise by resolving client requests and concerns efficiently and communicating proactively with clients.
• Hire, develop, train, and supervise a diverse team; identify staffing levels to deliver a superior customer experience.
• Ensure proper parking, security, and cash control procedures are followed.
• Maximize profitability through revenue development, facility marketing, cash control, expense reviews, and budgeting.
• Identify procurement and vendor service needs for the location.
• Perform general accounting duties such as accounts payable, payroll, and petty cash.
• Monitor facility maintenance for cleanliness standards.
• Review damage claims and implement safety improvements.
• Implement policies to ensure OSHA compliance.

Conocimientos

Leadership

Customer service

Budgeting / P&L

Problem solving

Proactive communication

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

SP+, a Metropolis company, is hiring an Operations Manager in Redwood City to lead a diverse team and optimize parking operations. You will manage staffing, budgets, procurement, safety, and client satisfaction on site.

The role requires a valid driver’s license, a strong focus on safety and accountability, and a dedication to delivering exceptional service. Competitive salary and benefits apply.

Join SP+ to help reinvent parking and improve everyday experiences for clients and customers.