Operations Leader, Parking & Guest Experience

Metropolis Technologies; Redwood City (CA); On-site; USD 72,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

FSA (Flexible Spending Accounts)

Disability insurance (short/long term)

Life insurance

401k

Paid time off

Job summary

SP+, a Metropolis company, is seeking a capable operations professional in Redwood City to lead a diverse team and ensure excellent client service. You’ll supervise staff, optimize staffing levels, and help drive profitability through solid cash control and procurement planning.

The role emphasizes budgeting, payroll, and general accounting duties while maintaining safety and compliance with OSHA regulations. Strong leadership and problem-solving are essential.

Qualifications

• Ability to lead, manage and motivate a diverse team.
• Passionate about delivering outstanding customer experience and client satisfaction.
• Experience reviewing budgets and P&L is a plus.

Responsibilities

• Deliver on our Promise by resolving client requests and concerns efficiently and communicating proactively with clients.
• Hire, develop, train, and supervise a diverse team of Promise-driven employees; ensure staffing levels for operations.

Skills

Leadership

Customer experience

Budgeting / P&L

Problem solving

Microsoft Office

Tools

Microsoft Office

Job description

SP+, a Metropolis company, is seeking a capable operations professional in Redwood City to lead a diverse team and ensure excellent client service. You’ll supervise staff, optimize staffing levels, and help drive profitability through solid cash control and procurement planning.

The role emphasizes budgeting, payroll, and general accounting duties while maintaining safety and compliance with OSHA regulations. Strong leadership and problem-solving are essential.