Operations Manager

CVS Health; Seaford (NY); On-site; USD 30,307 - 49,593; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Hispanic Alliance for Career Enhancement seeks an Operations Manager to oversee store management and enhance customer loyalty. This role requires strong leadership and exemplary customer service skills. Key responsibilities include supervising store staff, implementing policies, and both sales and inventory management. A high school diploma is preferred. The position is full-time, with an expected 40-hour work week, and offers a pay range of $22.00 - $36.00 per hour, along with a comprehensive benefits package.

Qualifications

• Ability to work a full-time flexible schedule, including early mornings, overnight, and weekends.
• Experience as a retail manager or supervisor preferred.

Responsibilities

• Drive store execution and performance.
• Maintain an engaged, productive store team.
• Lead and work effectively with store crews.
• Assist customers with questions and problems.
• Promote a CVS customer service culture.

Skills

Deductive reasoning ability

Advanced analytical skills

Computer skills

Advanced communication skills

Leadership

Supervision

Influencing skills

Education

High School diploma or equivalent

Job description

Position Summary

The Operations Manager is a member of the Store Management team, driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

Responsibilities include overall store management, supervision, policy implementation, sales and inventory management, employee staffing, training and development, financial management, and customer service leadership.

Essential Functions

Management

• Lead and work effectively with store crews.
• Supervise, assign, and direct activities of the store's crew.
• Communicate information to store crew and supervisors openly and timely.
• Support the Store Manager with action plans for operational and service improvement.

Customer Service

• Assist customers with questions, problems and complaints.
• Promote a CVS customer service culture (greet, offer help, and thank).

Required Qualifications

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skills.
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail manager or supervisor.

Education

High School diploma or equivalent preferred but not required.

Work Hours

Anticipated weekly hours: 40 hours.

Time Type

Full time.

Pay Range

The typical pay range for this role is $22.00 - $36.00 per hour.

Benefits

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Application Deadline

Applications will close on 07/13/2026.

Equal Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.