Operations Manager

CVS Health; Red Oak (TX); On-site; USD 26,174 - 39,950; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

Hispanic Alliance for Career Enhancement is seeking an Operations Manager to support the Store Manager in the strategic operation and leadership of a CVS/pharmacy store, driving execution and performance while building customer loyalty through excellent service. The role focuses on leading store crews, coordinating actions with supervisors, and promoting a strong customer service culture.

A full-time schedule with flexibility is required, and the compensation includes a pay range reported as

Qualifications

• Deductive reasoning ability and advanced analytical skills.
• Advanced communication skills, leadership, supervision, and influencing ability.
• Ability to work a full-time flexible schedule, including early morning, overnight and weekend shifts, with overtime as needed.

Responsibilities

• Lead others and work effectively with store crews; supervise, assign, and direct activities of the store's crew.
• Promote CVS customer service culture: greet, offer help, and thank customers; assist with questions, problems and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Leadership

Communication

Education

High School diploma or equivalent

Job description

Position Summary

The Operations Manager is a member of the Store Management team and supports the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store, driving store execution and performance while building consumer loyalty through excellent customer service.

Essential Functions

1. Management
   • Lead others and work effectively with store crews.
   • Supervise, assign, and direct activities of the store's crew.
   • Effectively communicate information to store crew and supervisors in an open and timely manner.
   • Support Store Manager with action plans for operational and service improvement.
2. Customer Service
   • Assist customers with their questions, problems and complaints.
   • Promote CVS customer service culture (greet, offer help, and thank).

Required Qualifications

• Deductive reasoning ability, advanced analytical skills and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full‑time flexible schedule, including early morning, overnight and weekend shifts, overtime as needed, and to respond to urgent store issues.

Preferred Qualifications

• Experience as a retail manager or supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

$19.00 - $29.00

Benefits

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources based on eligibility.

Equal Employment Opportunity

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.