Operations Manager

Hispanic Alliance for Career Enhancement; Chesterfield (MO); On-site; USD 26,174 - 39,950; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Pharmacy in Chesterfield, MO is seeking an Operations Manager to drive store execution and performance while building consumer loyalty through excellent customer service.

Under the Store Manager's supervision, you will lead a productive team, assign tasks, communicate clearly with staff, and help develop action plans for operational improvements; a flexible, full-time schedule is required.

Qualifications

• Deductive reasoning and analytical skills required.
• Strong communication, leadership, supervision and influencing abilities.
• Ability to work a full-time flexible schedule including some early mornings, overnights and weekends.

Responsibilities

• Lead store crews and supervise activities to ensure execution.
• Communicate information to staff and supervisors in a timely manner.
• Support Store Manager with action plans for operational and service improvement.
• Assist customers with questions, problems and complaints.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Leadership

Supervision

Influencing

Education

High School diploma or equivalent

Job description

Position Summary

The Operations Manager is a member of the Store Management team and fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager maintains an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

Essential Functions

1. Management
   • Lead others and work effectively with store crews
   • Supervise, assign, and direct activities of the store's crew
   • Effectively communicate information to store crew and supervisors in an open and timely manner
   • Support Store Manager with action plans for operational and service improvement
2. Customer Service
   • Assist customers with their questions, problems and complaints
   • Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills, and computer skills.
• Advanced communication skills, leadership, supervision, and influencing skill.
• Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Preferred Qualifications

• Experience as a retail manager or supervisor.

Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

32

Time Type

Full time

Pay Range

The typical pay range for this role is: $19.00 - $29.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.