Operations Manager - CA

Hispanic Alliance for Career Enhancement; Laguna Beach (CA); On-site; USD 30,169 - 49,455; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

The Hispanic Alliance for Career Enhancement is seeking an Operations Manager for its CVS/pharmacy location in Laguna Beach, California. This role involves managing store operations, leading a productive team, and enhancing customer service.

The qualified candidate should have strong leadership skills, the ability to work a flexible schedule, and a high school diploma. The role offers comprehensive benefits and a competitive hourly wage of $21.90 - $35.90.

Qualifications

• Advanced communication skills are essential for effective leadership and supervision.
• Ability to work a flexible schedule including nights and weekends.
• Strong analytical skills and deductive reasoning are necessary for decision-making.

Responsibilities

• Manage overall store operations and execution.
• Lead and develop store team for optimal performance.
• Assist customers and ensure they receive quality service.

Skills

Deductive reasoning ability

Advanced analytical skills

Leadership

Supervision

Advanced communication skills

Ability to work flexible schedule

Education

High school diploma or equivalent

Job description

Position Summary

The Operations Manager is a member of the Store Management team and fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

• Overall store management, supervision, and policy implementation
• Sales and inventory management
• Employee staffing, training, and development
• Financial management
• Customer service leadership

Essential Functions

1. Management

• Lead others and work effectively with store crews
• Supervise, assign and direct activities of the store's crew
• Effectively communicate information to store crew and supervisors in an open and timely manner
• Support Store Manager with action plans for operational and service improvement

2. Customer Service

• Assist customers with their questions, problems and complaints
• Promote CVS customer service culture (greet, offer help, and thank)

Required Qualifications

• Deductive reasoning ability, advanced analytical skills, computer skills
• Advanced communication skills, leadership, supervision, and influencing skill
• Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

• Experience as a retail manager or supervisor

Education

High school diploma or equivalent required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is $21.90 - $35.90 per hour. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Benefits

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Equal Opportunity Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.