Operations Management Trainee — Paid Training to Lead Fleet Ops

Ryder System, Inc.; Denver (CO); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) retirement plan

Job summary

Ryder System, Inc. in Denver, CO, seeks an Operations Management Trainee to support shop management, reduce costs, improve customer retention, and drive metric-based initiatives.

The program is fast-paced and cross-functional across Operations, Asset Management, Sales, Quality, and Rental Management. You will gain industry knowledge and skills to develop your ops and fleet maintenance background, with a clear path toward an Ops Supervisor role; relocation within the unit may be required after

Qualifications

• Bachelor's Degree, Required.
• 1 year or more in customer service with issues resolution experience, Preferred.
• Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.
• Basic understanding of Business Finance, controls and metrics Beginner, Required.

Responsibilities

• Responsible for customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
• Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
• Partner with Sales staff on customer calls for new business and increased customer satisfaction.
• Manage running costs and maintenance overheads.
• Ensure policy and processes are followed to optimize running costs and maintenance overhead.
• Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.
• Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

Job description

Ryder System, Inc. in Denver, CO, seeks an Operations Management Trainee to support shop management, reduce costs, improve customer retention, and drive metric-based initiatives.

The program is fast-paced and cross-functional across Operations, Asset Management, Sales, Quality, and Rental Management. You will gain industry knowledge and skills to develop your ops and fleet maintenance background, with a clear path toward an Ops Supervisor role; relocation within the unit may be required after