Operations & Logistics Admin Specialist

FedEx Group; Miamisburg (OH); On-site; USD 25,000 - 34,000; Full time

Job summary

FedEx Group in Miamisburg, OH is seeking a capable administrative clerk to support hub and station operations, linehaul, QA, and customer service. You will handle clerical tasks, process data in systems and act as the first point of contact for customers.

The role requires a High School diploma and at least four years of customer service or clerical experience in a distribution environment. Strong Excel/Office skills, attention to detail, and the ability to multi-task are essential.

Qualifications

• High School Diploma or GED required.
• Experience in clerical or customer service roles preferred in a dock or distribution center setting.

Responsibilities

• Provide clerical support to management and operational functions (photocopying, filing, faxing, emailing, phone).
• Enter and review data in various systems; compile regular and ad hoc reports for management.
• Serve as frontline customer service to resolve inquiries and issues.
• Assist with BCSA audit data retrieval and documentation.
• Support loss prevention and quality assurance through address searches and package condition checks.
• Track metrics and prepare weekly reports for management.

Skills

Typing & data entry

Phone, copier & fax usage

MS Office & web apps

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

FedEx Group in Miamisburg, OH is seeking a capable administrative clerk to support hub and station operations, linehaul, QA, and customer service. You will handle clerical tasks, process data in systems and act as the first point of contact for customers.

The role requires a High School diploma and at least four years of customer service or clerical experience in a distribution environment. Strong Excel/Office skills, attention to detail, and the ability to multi-task are essential.