Logistics Ops Admin — Data & Customer Care

FedEx Group; United States; On-site; USD 37,000 - 52,000; Full time

Job summary

Federal Express Corporation (FedEx) is seeking a detail-oriented administrative clerk to support hub and station operations, linehaul, quality assurance and customer service. You will handle clerical tasks, data entry, and frontline customer inquiries to help maintain on-time delivery and accuracy.

The role requires high school diploma, at least two years in customer service or clerical work, and proficiency with MS Office. On-site position with five days a week schedule.

Qualifications

• High School Diploma or GED required.
• Two years customer service, clerical or related experience preferred.
• Typing, data entry and proficient with office equipment and MS Office.

Responsibilities

• Provide clerical support to management and operations.
• Enter data and compile regular and ad hoc reports.
• Serve as frontline customer service to resolve inquiries.
• Assist with audits and data retrieval for BCSA.
• Identify and correct damaged/misdirected packages to support timely delivery.

Skills

Typing

Data entry

Microsoft Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Web-based applications

Job description

Federal Express Corporation (FedEx) is seeking a detail-oriented administrative clerk to support hub and station operations, linehaul, quality assurance and customer service. You will handle clerical tasks, data entry, and frontline customer inquiries to help maintain on-time delivery and accuracy.

The role requires high school diploma, at least two years in customer service or clerical work, and proficiency with MS Office. On-site position with five days a week schedule.