Operations Admin II: Data, Customer Support and Logistics

Federal Express Corporation; Grove City (OH); On-site; USD 24,000 - 38,000; Full time

Job summary

Federal Express Corporation is seeking an Operations Admin role in Ohio to perform clerical and administrative tasks across hub and station operations, including linehaul, quality assurance and customer service. You will process data, respond to inquiries and help ensure timely delivery.

The position emphasizes strong data entry, MS Office proficiency and front-line customer service, with opportunities to support audits and performance reporting in a fast-paced environment.

Qualifications

• General business skills such as typing, data entry and review.
• Software skills including Microsoft Office and web-based applications.
• Customer service skills to respond to requests professionally.
• Time management and multi-tasking to handle diverse tasks with accuracy.

Responsibilities

• Provide clerical support to management and operations (photocopying, filing, faxing, emailing, phone).
• Enter data in systems and compile regular/adhoc reports.
• Serve as frontline customer service for inquiries and issues.
• Assist with BCStA audit data retrieval.
• Support linehaul and quality assurance functions as assigned.
• Perform other duties as needed.

Skills

Typing

Data entry

MS Office

Customer service

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking an Operations Admin role in Ohio to perform clerical and administrative tasks across hub and station operations, including linehaul, quality assurance and customer service. You will process data, respond to inquiries and help ensure timely delivery.

The position emphasizes strong data entry, MS Office proficiency and front-line customer service, with opportunities to support audits and performance reporting in a fast-paced environment.