Operations Leadership Trainee — Fast-Track Logistics Career

Ryder; West Sacramento (CA); On-site; USD 36,000 - 50,000; Full time

Job summary

Ryder is seeking a Customer Service Coordinator as part of an Operations Management Trainee program in West Sacramento, CA. This 18–24 month training path develops leadership and operational knowledge.

The role emphasizes customer relationship management, cross-functional collaboration with rental, sales, and maintenance teams, and a strong focus on cost control and process improvement. Bachelor’s degree is required.

Qualifications

• Bachelor's Degree required.
• 1 year or more in customer service with issue resolution preferred.
• Strong PC knowledge incl. spreadsheets and word processing.
• Basic understanding of business finance, controls, and metrics.

Responsibilities

• Provide quality customer interface and proactive management to ensure satisfaction.
• Coordinate with rental dept. to maximize utilization.
• Partner with Sales on calls for new business and satisfaction.
• Manage running costs and maintenance overheads; ensure policy adherence.

Skills

Detail-oriented

Verbal communication

Written communication

Multitasking

Organizational skills

Interpersonal skills

Teamwork

Self-motivated

Education

Bachelor's degree

Tools

MS Excel

Word

Job description

Ryder is seeking a Customer Service Coordinator as part of an Operations Management Trainee program in West Sacramento, CA. This 18–24 month training path develops leadership and operational knowledge.

The role emphasizes customer relationship management, cross-functional collaboration with rental, sales, and maintenance teams, and a strong focus on cost control and process improvement. Bachelor’s degree is required.