Operations Leader & Team Coach (Assistant Manager)

Sonic Drive-In; Covington (TN); Vor Ort; USD 40.000 - 46.000; Vollzeit

Zusammenfassung

SONIC Drive-In is seeking an Assistant Manager in Covington, TN to support the General Manager in daily drive‑in operations. You will train staff, oversee shifts, ensure quality food, safety, and cleanliness, and drive guest satisfaction.

This role emphasizes leadership, problem solving, and a hands‑on approach to running efficient service. The position requires flexible hours, including nights, weekends, and holidays, with the goal of maintaining high standards and a positive team environment.

Qualifikationen

• Customer service orientation and guest care skills.
• Proven leadership and coaching abilities.
• Strong communication with team and guests.
• Problem solving to maintain smooth operations.
• Ability to multitask in a fast‑paced environment.
• Attention to uniform and hygiene standards.

Aufgaben

• Manages, trains, and coaches Team Members, Carhops and Skating Carhops.
• Directs and assigns staff to meet service standards.
• Adheres to employee policies and practices.
• Performs opening/closing duties.
• Monitors staffing, inventory, and food cost control.
• Completes weekly inventory as needed.
• Maintains records and documentation.
• Fosters a customer‑service focused atmosphere.
• Responds promptly to guest requests and addresses complaints.

Kenntnisse

Customer service

Team leadership

Communication

Problem solving

Multi-tasking

Attention to detail

Uniform standards

Jobbeschreibung

SONIC Drive-In is seeking an Assistant Manager in Covington, TN to support the General Manager in daily drive‑in operations. You will train staff, oversee shifts, ensure quality food, safety, and cleanliness, and drive guest satisfaction.

This role emphasizes leadership, problem solving, and a hands‑on approach to running efficient service. The position requires flexible hours, including nights, weekends, and holidays, with the goal of maintaining high standards and a positive team environment.