Operations Leader: Service Excellence & Fleet Safety

Solid Waste Services Inc; Lower Alsace Township (PA); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

Health Insurance

Life Insurance

401K with Company match

Annual Bonus

Family environment

Résumé du poste

JP Mascaro & Sons in Reading, PA, seeks an Operations Manager for the Berks County division to lead day-to-day operations and deliver top-notch customer service.

You will plan, schedule, train staff, ensure safety compliance, manage budgets, and partner with the General Manager to meet daily, weekly, monthly and yearly goals while maintaining strong relationships with municipalities, customers, and employees.

Qualifications

• Three to five years of supervisory/leadership experience.
• CDL Driver’s License and a valid driver’s license.
• P&L knowledge.
• Excellent verbal and written communication and strong interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office applications.

Responsabilités

• Ensure the division delivers top-notch customer service.
• Act as liaison to municipalities, customers, and clients.
• Coordinate with General Manager for day-to-day operations and planning.
• Complete daily, weekly, and monthly reports accurately and timely.
• Set up and approve daily schedules; allocate manpower/equipment.
• Train drivers, laborers, and supervisors in policies and goals.
• Ensure drivers, dispatchers, and supervisors represent the company well.
• Develop contingency plans for service problems; optimize routes for cost efficiency.
• Maintain compliance with DER, OSHA, and DOT rules; assist safety programs.
• Assist in budget development; support company image with stakeholders.

Connaissances

CDL License

P&L Knowledge

Communication Skills

Organizational Skills

Interpersonal Skills

Outils

Microsoft Office

Description du poste

JP Mascaro & Sons in Reading, PA, seeks an Operations Manager for the Berks County division to lead day-to-day operations and deliver top-notch customer service.

You will plan, schedule, train staff, ensure safety compliance, manage budgets, and partner with the General Manager to meet daily, weekly, monthly and yearly goals while maintaining strong relationships with municipalities, customers, and employees.