Operations Leader, Parking Tech: Growth & Customer Excellence

SP+; Appleton (WI); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+, a Metropolis company, is seeking a Full-Time Operations Manager in Appleton, WI to lead a diverse team and ensure exceptional client service. You will hire, train, and supervise staff, monitor cash control, maintain safety, and oversee day-to-day operations.

The role requires leadership, budgeting experience, and proficiency with MS Office. You will collaborate across locations, handle accounts payable and payroll tasks, and drive profitability through revenue development and efficient

Qualifications

• Demonstrates ability to lead, manage and motivate a diverse group of team members.
• Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction.
• Prior experience developing budgets and P&L review a plus.

Responsibilities

• Resolve client requests and concerns efficiently and communicate proactively with clients.
• Hire, develop, train, and supervise a diverse team of employees.
• Ensure proper parking, security, and cash control procedures.
• Maximize profitability through revenue development, marketing, cash control, expense reviews, and budget oversight.
• Identify procurement and vendor service needs for the location.
• Perform general accounting duties such as accounts payable, payroll, and petty cash.
• Monitor facility maintenance and cleanliness.

Skills

Leadership

Customer experience

Budgeting / P&L

Problem solving

MS Office

Tools

Microsoft Office

Job description

SP+, a Metropolis company, is seeking a Full-Time Operations Manager in Appleton, WI to lead a diverse team and ensure exceptional client service. You will hire, train, and supervise staff, monitor cash control, maintain safety, and oversee day-to-day operations.

The role requires leadership, budgeting experience, and proficiency with MS Office. You will collaborate across locations, handle accounts payable and payroll tasks, and drive profitability through revenue development and efficient